"Mr. Richardson treated us with the utmost respect before, during, and after our filing. It's an emotional time, a time of feeling like failures, but Mr. Richardson was understanding and patient with our questions, guiding us in the right direction, without ever making us feel less than what we were. After four years of "surviving," we had the opportunity to start over with a renewed sense of purpose and responsibility. Mr. Richardson helped us to achieve and realize that." Joe & Pat B., Woolwich Twp., NJ, April 4, 2011.